FAQs

How long will my chocs last?

All bonbons will be shipped with a best before date on the base of the box, but I recommend consuming them within 3 weeks to get the best out of them. If you need chocolates for a certain date then get in touch to discuss your needs further.

Can I choose my flavours?

When ordering online all boxes of chocolates are mixed flavours. There will always be a good variety including white, milk and dark chocolates. If you wish to choose your flavours then you need to visit the shop and pick them from the flavours available that day.

Do you make vegan chocolates?

I no longer make any speciality vegan products due to the lack of demand. All solid dark chocolate products are naturally vegan but please check the ingredients before purchasing.

Where is my order?

I am a one woman show therefore posting times may vary. Chocolates are made in small batches to ensure their freshness so thank you in advance for your patience. If you need chocolates for a specific date then please get in touch. All items are posted with royal mail tracked delivery.

What if I have an allergy?

All products may contain NUTS, PEANUTS, WHEAT, MILK, SESAME and SOY. This is due to all products being made in one production space. See our allergen policy for more details or get in touch if you are unsure. If you have a severe allergy then these products are not for you.

Do you do chocolate making workshops?

I have stopped doing chocolate workshops for the time being.

Can you deliver my wedding cake?

Unfortunately I cannot offer cake delivery at this time. I am a one woman show and delivering a cake means having to close my shop and loosing out on business.

Not Answered your question?

hello@hotcocoa.co.uk